Frequently Asked Questions


We do things a little differently to the norm, and so we get asked a lot of questions.


Our learning centre is also full of helpful articles written about our customer's most commonly asked questions, these range from issues like pricing all the way through to helping you to choose the best furniture for your care home.


FAQS

Are you Dayex® or did you take them over?

We've spent over a decade trading as Dayex® establishing our place in the market as the fast, easy and reliable supplier of goods in 5 days. In 2016 we launched Edison & Day® and operated as two brands. We have spent 2020/2021 reflecting, researching and perfecting what we feel is a way of housing both brands together under one roof. So yes, we're still Dayex® but we're operating as Edison & Day® with Dayex® moving to our fast delivery service.

Can you really get the furniture to me in 5 days?

Yes we can. We've spent years perfecting our manufacturing process and know exactly what needs to be in place to get both chairs, tables, bedroom furniture and soft furnishings to you in just 5 days. This includes keeping key fabrics and materials in stock at all times.

Does 5 days mean 5 days?

It doesn't have to be no. We're all about working in partnership with you to provide your home with what it needs when it needs it. This means that whether you need it next day, or two weeks from now, we'll do our utmost to get it to you.

Will you take away our old furniture?

Yes, we now have a service where we can take away old pieces of furniture on a like for like basis. If you've bought 10 chairs, we'll take 10 chairs away for you. This is a chargable service as there are costs involved with disposing of furniture responsibly.

Are all of your fabrics fire retardant?

Yes As a contract furniture supplier to the healthcare industry, we provide care home fire retardant curtains and soft furnishings that all comply with industry standards including BS5867 & BS5852 CRIB5.

Are all of your chairs waterproof and easy to clean?

This is a question we get a lot. All of our chairs are made from either waterproof fabrics or faux leather vinyl. This makes them very easy to clean and protects the insides from any liquids. Often in the event of spillage on furniture, it is the first instinct to remove the fabrics from the cushions and stick them in the washing machine. This can however take the waterproofing out of the fabrics and does more harm than good. We find that the best way to clean the chairs is to dry up any liquids on the surface, spray with cold water or antibacterial solution and wipe with a micro-fibre cloth such as an e-cloth or similar. If using any cleaning solution it is vital to make sure you thoroughly rinse the fabric with cold, clean water. Solution left in the fabric will begin to attract dirt. This is both a quick and effective way to clean the chair, as well as preserving the chair for continued use.

Is your furniture "Dementia friendly?"

All of the furniture you see on our site, or in our brochure, is care home specific. This means that the furniture has been designed for durability, ease of use, cleanliness and most importantly; comfort. All of our chairs are made from waterproof materials and sturdy hardwood hard wood frames. Within our range we have developed ranges that are specific to dementia patients. This includes furniture with a separate hanging space on wardrobes for “todays clothes”, cutaway handles on drawers so residents can see and recognise their function, and furniture with high contrasting colours to aid visibility. We’ve identified dementia friendly furniture with a yellow D symbol. Visit our dementia range section here.

Do you sell on a retail basis? Can I buy for my own home or for my parents home?

Edison & Day® are a manufacturer and supplier of contract furniture to care homes, hotels, hospices, hospitals and other health/social locations. We do not deliver to residential address. We can accept orders from domestic customers however it must be delivered to a business address.