Delivery & Installation

Delivery Service

  • Orders placed before 12pm each day will be delivered within the identified estimated lead time unless otherwise specified.
  • All orders are subject to a delivery charge of £79+Vat* or 2.5% of the basket value, which ever is greater.
  • All soft furnishing orders are subject to a delivery charge of £19.95 + Vat for order of up to 10 items, for orders over 10 items an extra £2 per item charge applies. These will arrive separately to any furniture orders placed.
  • Room placement and assembly (where necessary) is included in all deliveries subject to rooms being ready and instructions on delivery. Packaging will be removed from site.
  • *See surcharge postcodes on the bottom of this page


     

    Damaged Goods:

  • Goods must be thoroughly checked by customer on delivery prior to delivery personnel leaving the site.
  • Any damage must be reported to delivery personnel and noted on delivery paperwork
  • Any damages reported after goods have been signed for, will not be accepted.

  • Surcharge Delivery Postcodes

    £99 Delivery Surcharge Postcodes

    The following postcode areas are subject to a heightened delivery charge of £99+vat or 3.5% of the basket value, whichever is greater

  • CA
  • IP
  • LL22-32
  • NE
  • NR
  • PL
  • SA1-17
  • TR
  • £119 Delivery Surcharge Postcodes

    The following postcode areas are subject to a heightened delivery charge of £119+vat or 4.5% of the basket value, whichever is greater.

  • DG
  • EH
  • G
  • HS
  • KA
  • LL33+
  • ML
  • SA18+
  • SY18+
  • TD
  • Non-Mainland Postcode Areas

    For deliveries to the following postcodes and offshore please contact our team on 01722 342622:

  • AB
  • BT
  • DD
  • FK
  • HS
  • IM
  • IV
  • KW
  • KY
  • PA
  • PH
  • PO30+
  • ZE